1) How are the movies packaged?
REVOK "PRIME CUTS" come in hard shell plastic cases with full colour sleeves that contains the films original artwork, description, running time, etc. All of our other videos that we offer come in a glossy cardboard slipcase with original stickers.
2) Is Revok Film Prodigies illegal pirate operation?
We are definitely not a pirate operation. The section of American copyright law known as "The Berne Act" clearly states: films unreleased in the United States, including original version of films altered and/or edited for release in the United States, are not protected by American copyright; thus, they are considered public domain. The entire purpose of our company is to provide (otherwise unavailable) films to movie fans. We do not offer videos owned by American releasing companies. If a film should become available domestically we immediately stop offering it to our clients.
3) How good are the copies?
At the end of each description is a quality out of 10 (10 = mint, 9 = excellent, 8 = very good, 7 = good, 6 = satisfactory, 5 = fair, and we dont sell anything that is "unwatchable".) For most of the films we offer we use the original out-of-print import laserdisc or pre-record (these are the ones rated 10/10). Some of the other videos, because of their rarity, coupled with unavoidable PAL or SeCAM transfer distortions, are less than perfect. However, we guarantee the best available in North America and that our quality estimates are precise or your money back!
If you have a specific question about any title ASK US!
4) Do you have an upgrade policy?
We are continually searching the globe trying to upgrade our less-than-perfect titles. If you see a quality rating boost-up on a film that you have already purchased from us, all you have to do is send it back along with the correct shipping charge and we will upgrade it for you for free.
5) Does "Buy 3 get 1 free!" apply to all the movies available through REVOK?
The "Buy 3 get 1 free!" offer applies to any videos that we sell. Remember that you still have to pay shipping charges for the free title(s), it must be of equal or lesser value than the others, and two tape sets only count as one title. Also, if you buy 6 you can get 2 free, and so on.
6) How do I order?
You can print out our new order form here: http://www.revok.com/faq/orderform.html
Send a cheque or money order payable to Revok Film Prodigies, or to order by credit card see question #9 below.
785
Wonderland Rd. S.
PO BOX 29008
London, Ontario
Canada
N6K 4L9
**Due to the number of rubber cheques we have received in the past, orders paid by personal cheques will be delayed 3 weeks until they clear. Return customers in good standing as well as orders paid by Money Order or cash will still be sent upon reciept as usual.**
Orders paid by: Personal Cheque (3 weeks shipping delay), Certified Cheque (immediate shipping), Money Order (immediate shipping), Cash (immediate shipping). Make sure all cheques or money orders are payable through a North American bank. Revok Film Prodigies is not responsible for lost cash sent through the mail, therefore we recommend sending it registered mail. If you have an e-mail address, please include your it with your order in case we need to contact you.
Canadian residents add 7% GST (also add 8% PST if you live in Ontario).
7) What are the shipping costs?
Canadian Shipping Rates:
| 1 - 4 videos to anywhere in Canada | $5.00 |
| 5 - 7 videos to anywhere in Canada | $8.00 |
| 8 or more videos | FREE |
U.S. Shipping Rates:
| REGULAR MAIL (2-3 weeks): | |
| 1 video | $3.00 |
| 2 videos | $5.00 |
| 3 - 4 videos | $7.00 |
| 5 - 7 videos | $9.00 |
| 8 or more videos | FREE |
| AIR MAIL (1-2 weeks): | |
| 1 - 4 videos | $4.00 each |
| 5 or more videos | $3.00 each |
International Shipping Rates:
| All International orders are shipped by air mail (2-3 weeks). | |
| Regular videos | $5.00 each |
| Prime Cut videos | $6.00 each |
Poster Shipping Costs:
Shipping and packing charges for all posters are included in their price. The poster(s) will also be insured for the amount that they are worth.
Insurance:
Please add $2 for every $100 worth
8) How do customers outside North America order?
Payment must be an International Money Order payable through a North American bank or cash sent by registered mail.
All titles are in NTSC format only. PAL format videos can be found here (not Revok affiliated). Many countries have very strict laws regarding importing exploitation videos. We are not responsible if titles are seized by customs of your country.
9) Do you accept credit card orders?
Yes, we accept all majour credit cards and you can purchase securely online with the help of our friends at Clickbank. Just click on the credit card button to the left of the title you want, pick an option (silver, gold, regular, or airmail), then follow the instustructions..
10) What kind of tapes do you use for your regular movies?
We use Maxell standard high grade GX-Silver T-120 videocassettes. You can upgrade your tapes to Maxell extra high grade HGX-Gold T-120s at a cost of $2.00 per tape. There may be a slight change in quality, but this is not an actual upgrade of the movie. We do not offer this as an exchange, only as an option that can be added on at the time of purchase for the definitive video collector. Unfortunately T-160s ($18.00 titles) are not available for upgrading. Canadian residents should make sure they include the upgrade costs when figuring out applicable tax.
11) What does this term mean?
LBX - letterboxed (black horizontal bars at the top and bottom of the screen that preserves the original theatrical aspect ratio)
Uncut from Japan - From a Japanese source. Japanese subtitles appear at the bottom of the screen, and below the waist nudity is optically censored.
Dubbed - the English language is 'dubbed' in (this occurs in foreign language films)
12) How can I contact REVOK quickly with questions that I have?
If you have any questions at all, do not hesitate to ask. For questions concerning specific titles, the status of your order, or anything else, email us at revokx@revok.com.
13) Does REVOK RECORDS do online A & R?
REVOK does take submissions. Please put together a package with your music (tape, DAT, or CD), any press clippings, bio, contact information, etc. and send it to Revok Records A&R dept:
785
Wonderland Rd. S.
PO BOX 29008
London, Ontario
Canada
N6K 4L9
Packages will not be returned, and we will contact you if we are interested in any additional information. Thank you for considering us. For more info about Revok Records check out the website here.
14) How do I get to the Revok Home Page?